Frequently Asked Questions

It’s our job to make your learning journey simple and effective. In case you’re left with questions, here are answers to some questions you may have. If you cannot find the answer you are looking for, please feel free to contact us.

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A. Planning a Team Building Event

How can we make sure the team building experience will include a valuable ROI output?

  • Clearly define the purpose and objectives of the experience to ensure a measurable return on investment.
  • Align the training program with the specific needs and goals of the organiszation, focusing on improving business performance rather than just providing fun and rewards.
  • Conduct a thorough process to determine the desired outcomes and assess the outcome of the program upon completion.
  • Ensure to tailor a meaningful debrief session after the program, we will help you with the process.

Here are 6 team building objectives for the highest ROI.

What types of team building programs do you offer?

Our wide range of team building programs cater to various outcomes and challenges. Whether you're looking to boost your team’s morale, reduce stress, foster purposeful collaboration, or develop leadership skills, we will have the perfect program to meet your needs.

Where does Team Building Asia operate?

Our hub is located in Hong Kong, with regional offices in Shanghai and Singapore. This allows us to efficiently deliver our team building programs to clients across various locations regionally.

How much time is needed to plan for my program?

Our normal production time is about 4-6 weeks. Generally, the more time you give us, the smoother the planning process. However, we have become very good at delivering last-minute events in recent years as more and more clients are coming to us with tight deadlines.

Can your facilitators support different languages?

Our facilitators can conduct programs in English, Cantonese and Mandarin. Most of our supporting material is in English, so you will need to let us know in advance if you need materials in another language.

What's the minimum/maximum number of pax?

The minimum number of people is 4 and the maximum is unlimited.

How long do programs take?

We have an array of team building programs with different durations to fit your needs, ranging from 30 minutes up to 3 hours. We can help you design full days that include multiple programs.

Do you provide the venue, food and beverage for our event?

We are mainly a team building company, therefore arranging venues and catering/meals is not our area of expertise so normally our clients take care of that themselves.

If you need Team Building Asia to assist with sourcing of the venue, the charge for this is HK$3,888. However, booking a venue yourself is relatively straightforward and at your request, we can send you a venue option listing for your city of choice. If you need Team Building Asia to manage the booking and management, a service fee will be charged based on a percentage of the cost charges by venue.

How much space do we need?

Each program has a different room size need, but as a general guideline, you will need a room that is double the size of your group. For a group of 50, you would need a room big enough for 100 people banquet style.

Do I need to arrange AV support for the event?

Different programs require different equipment, however generally the below is required for any team building event:

  • LCD projector and Screen
  • Microphone
  • PA system

What happens once we sign?

Once you have signed our confirmation form, we will assign a project manager specifically for your event. The project manager will produce your event by helping you incorporate your key messages into the program, liaising directly with the venue you chose, and discussing with you the type of debriefing that you will need to meet your objectives.

B.Pricing

What is the average price for a half-day event?

Virtual

The average cost for a half-day virtual event ranges from HK$600 to HK$950 per person, this includes a set-up fee and then a per-person fee. This wide range is because every activity has different set-up needs in terms of staffing, license fees, and duration.

In-Person

The average cost for a half-day in-person event ranges from HK$600 to HK$1,600 per person, this includes a set-up fee and then a per-person fee. The reason for such a wide range is that every activity has different needs in terms of staffing, equipment, materials, and duration. Also, there’s an economic advantage for larger groups.

What is included in the program price?

  • Delivery of the program by a professional team on site
  • Design of the program by the R&D team
  • Customisation of the program and behind-the-scenes coordination by the event manager
  • Materials and equipment related to the program
  • Equipment delivery expenses
  • Support staff’s logistical expenses
  • Public liability insurance
  • Necessary license fees
  • Customisable Team Assessment Tool to facilitate the post-event debrief through our purpose-built app.

What is not included in the program price?

The program price does not include:

  • Booking of a suitable venue and catering for the program to take place and any holding room required
  • Audiovisual equipment, including LCD projector & screen and PA system
  • If a full-day program, we require you to order lunch boxes from the venue for the team due to the busy time over lunchtime setting up
  • Any team prizes
  • For questions about cancellations, postponements and drop-ins/dropouts, scroll down.

If program is outside of Hong Kong then:

  • Single accommodations with breakfast and airport transfer for the total team members

For more insights on how effectively organise your own team building day, download this free resource with all the best tips and tricks.

C. The Experience Day

How many of our team will be there?

Each program has different needs in terms of staffing, equipment, materials, and duration. There will be one facilitator and support by a team of Onsite Assistants a general rule, we try to maintain a staff-to-participant ratio of 1:30.

What is the process for the day?

  • The Team Building Asia team will arrive on site 90 minutes before the experience to set up
  • The experience starts with a briefing, with our staff going through the rules and specifics of the program
  • The program is delivered
  • There is a debrief session, outlining the main learnings and takeaways.
  • The teams leave and the team Building Asia staff will need 60 minutes to pack up all the equipment.

What if we have drop-ins/dropouts participants?

Participant numbers are confirmed at the time of returning the signed confirmation form. We understand things change and therefore accept any changes in numbers up to 10 working days prior to the program date. In the instance that notification of a change in the number comes less than 1 working days prior to the event and the revised number is less than the original number, you will be charged for the original numbers outlined in the confirmation form.

Any increase in event numbers must be advised as soon as possible and additional costs will apply.

What happens in case of a typhoon signal or a black rain warning? (applicable to Hong Kong and Macau)

  • If the event is in the morning or is a full-day experience, and there’s an official announcement on the same calendar day, the event may be postponed to a mutually convenient date within one month of the original date.
  • If the event is in the afternoon and the warning is lowered before 11:00 am of the day, we can go ahead as planned. Otherwise, it can be rescheduled to a mutually convenient date within one month of the original date.

What if I need to postpone my event?

If a request to postpone your event is made, rescheduling is strictly subject to availability and additional charges might apply.

A postponement for a different type of program other than the chosen one is classed as a cancellation, then cancellation terms will be applicable with charges according to your situation (more details in the confirmation form).

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Get in touch

Team Building Asia Offices

Hong Kong


China

  • china@teambuildingasia.com
  • +86 21 5295 5275
  • Team Building Asia (China) Limited, Units 5005-5007, Building A, 801 Yan Chang Zhong Lu, Jingan District, Shanghai 200072, China
  • 上海仝策商务咨询有限公司 中国上海市静安区 延长中路801号新华园A座 5005-5007室 邮编200072


Singapore