Negotiation Skills Activity

Develop a plan and strategy for any negotiation

30 minutes - 1.5 hours
Indoors
Competitive / Collaborative
8 - 1000

About

Participants learn best by incorporating their personal experiences with training and by applying what they learn to real-life situations. Our experienced facilitators incorporate a variety of accelerated learning techniques, role-plays, simulations, discussions and lectures within each course. This ensures that the learning will appeal to all learning styles and will be retained

Module One: Effective Negotiators Prepare
When do you negotiate? Identify and create negotiable moments. Case study: The battle for the budget. Understand yourself. Understand the other side. Develop your alternatives.

Module Two: Effective Negotiators Listen
Be a good listener. Listen to build a relationship. Uncover “hidden” messages. What do you do with what you hear? Maintaining your composure.

Module Three: Effective Negotiators Persuade
Your roadmap. Acknowledge mutual needs. Be silent. Concede on unimportant items. Apply your leverage appropriately. Deflect “dirty” tactics . Respond ethically but assertively. End the negotiation.

Learning Outcomes

  • Develop an effective plan and strategy for any negotiation
  • Recognise interests and issues and avoid unnecessary positions
  • Become more persuasive
  • Use techniques that draw information from the other party
  • Minimise conflicts and deadlocks
  • Ask and answer questions to control the negotiations
  • Deflect personal, hostile, or irrelevant objections by reestablishing common ground in the negotiations
  • Create a list of concessions that can be “given” during the negotiation to use as bargaining tools
  • Read body language, facial expressions, and other signals to uncover “hidden” messages
  • Neutralise manipulative tactics
  • Maximise closure opportunities

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